Effective Date: January 27, 2025
LionRocket Co., Ltd. (hereinafter referred to as the "Company") places great importance on the protection of users' personal information while providing the Genvas service (hereinafter referred to as "Genvas" or the "Service"). The Company endeavors to ensure that users’ personal information shared while using Genvas is protected online.
The Company complies with applicable privacy regulations including the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act.
Genvas collects the minimum amount of personal information necessary at the time of initial use for membership registration, smooth customer service, and service provision. The Company processes users’ personal information only for explicitly stated purposes and will not use it for other purposes without separate consent. If the purpose changes, the Company will notify users and obtain additional consent.
Users may choose not to agree to the collection of optional information beyond what is required.
Category | Items Collected | Purpose of Use | Required | Retention Period |
---|---|---|---|---|
Membership | Nickname, CI/DI, ID, password, email, phone number | User identification, service provision, customer support, dispute resolution, legal compliance, order and refund processing, delivery of notices | Required | Until purpose is fulfilled or user withdraws |
Optional Info | Gender, birthdate, profile picture, card info, bank and account number | Marketing, personalized service | Optional | Same as above |
Social Login (Kakao, LINE) | ID, name, email, contact, birthdate | Same as above | Required | Same as above |
Service Usage | Access logs, cookies, IP address, device information, payment records | Service improvement, analytics, personalization, security | Required | Same as above |
Customer Support | Email, (mobile) phone number | Identity verification, communication, handling grievances | Required | Same as above |
Promotions | Data collected during promotional events | Event participation, delivery, advertisement | Optional | Until purpose is fulfilled, user withdrawal, or consent withdrawal |
The service is not offered to children under 14, and no data is collected from them.
Users may refuse to consent to the privacy policy, but some or all services may be restricted.
Personal information is deleted once the purpose is fulfilled. However, information may be retained according to legal requirements: